Get to know us better
A few words about our company
RG MEDIA Sp. z o.o. is a team of specialists with a passion for technology and experience in servicing and repairing electronic devices. For years, we have been helping our customers restore their equipment to working order, ensuring quality, precision, and timely delivery of our services.
Working with us means full service – from reporting the problem, through the repair, to the return of the device. This lets our Partners focus on growing their business while we take care of their Customers.
Why is it worth trusting us?
Complete service outsourcing – We handle everything from A to Z
Repair in 5 days – Average repair time
Helpline and technical support – A team available for your Customers – after-sales support
Full reporting – Ongoing feedback and analysis of product data
Flexible cooperation – Services tailored to your needs
Repair, not replacement – Our goal is to repair the device
Contact with factories and retail chains – A team available to liaise with factories and suppliers, with 17 years of experience working with Retail Chains
Support in sourcing spare parts – Proactive sourcing of spare parts
Advice on product selection – Device testing and elimination of design flaws
350
K+
Devices repaired
50
+
Experts
17
+
Years of experience
Your devices
in the best hands!
Our values
Why us?
Vision
To be the leading provider of comprehensive service solutions for consumer electronics and light electric vehicles, ensuring reliability, precision, and a modern technological approach.
Mission
Our mission is to provide the highest quality service in the repair and maintenance of electronic devices and light electric vehicles, i.e. e-scooters, bikes, and electric mopeds. Through professionalism and innovation, we restore full functionality to devices, giving them a second life. In doing so, we support an eco-friendly approach to consumption, helping customers avoid having to buy new devices and reducing the amount of electronic waste.
We implement systems that automate customer service and service diagnostics, which shortens repair times and minimizes errors. Automation also allows us to better manage workload and plan resources efficiently. We use AI algorithms to analyze service requests and plan preventive maintenance activities. This lets us predict faults before they occur – saving you time and money.
Values
Innovation
We constantly implement new technologies and automate processes to offer faster, more precise, and more modern service
Trust and transparency
We act honestly and clearly communicate the scope of services and the price – with no hidden costs. You have full insight into what is happening with your device
Speed and efficiency
Time matters – that’s why our processes are optimized, and AI-supported tools help diagnose and repair faster than standard service.
Quality and precision
We work with the highest quality components, and every repair undergoes internal quality control
Environmental responsibility
We support sustainable transport – electric scooters are the future of mobility. We also care for the environment through parts recycling and energy-efficient practices.
Partnership with the customer
Service is not just repair – it’s a relationship. We support, advise, and are always available. We are building a community of e-mobility enthusiasts.
Partner with us and set new standards in the industry!
Contact
RG MEDIA Sp. z o.o.
ul. Kolejowa 132
28-500 Kazimierza Wielka
NIP: PL6050077054
KRS: 0000999684
+48 41 306 74 75
serwis@rgmedia.pl
